The largest Brazilian company 100% focused on tourist activities in the destination

Privacy Policy

 

EASYTRAVELSHOP (hereinafter referred to as “ETS”) takes the protection of your personal data as data controller very seriously.

 

We treat your personal data confidentially and in accordance with the provisions of data protection law. EsyTravelShop website and App .

 

  1. PRIVACY POLICY

 

1.1. This Privacy Policy consists of the valid and effective version of information about the processing of your personal data by Easy Travel Shop. This version is responsible for governing all relations between you and Easy Travel Shop, except when you use services that have their own Privacy Policies, respecting acquired rights, perfect legal acts and res judicata.

1.2. The current version of the Privacy Policy will always be the most recent. To identify the current version date, you should check the “Last Modified” section at the top of this document.

1.3. Easy Travel Shop reserves the right to periodically update and modify any of its legal documents, including this Privacy Policy.

1.4. Easy Travel Shop is constantly seeking improvement to offer you the best possible experience when using the Services. However, the Services are offered as is, so Easy Travel Shop may freely implement changes, alterations, additions, deletions and any other form of modification to the Services.

1.5. You may stop using the Services at any time. Likewise, Easy Travel Shop may also stop providing the Services to you at any time, as well as add or create new limits to the Services.

1.6. If you do not agree to any changes to this Policy, you must stop using the Services. Otherwise, further use of the Services will result in your acceptance of the new version of the Policy.

1.7. Easy Travel Shop may provide you with additional information about its personal data processing practices in connection with certain Services. This information may supplement or clarify Easy Travel Shop's privacy practices or provide you with additional choices about how Easy Travel Shop processes personal data. In any case, ETS is committed to following the legal and regulatory obligations applicable to the processing of personal data and its sector of activity.

1.8. The clauses of this Privacy Policy will remain in force in any form of termination, occurring for any reason, in order to continue to produce effects on the parties as long as there are subsequent legal relationships.

1.9. EasyTravel Shop does not make it a practice to request information about your Account by email, telephone, WhatsApp, SMS or any other instant messaging application. Therefore, if you receive any communication in this regard, even if the recipient identifies himself as a member of EasyTravel Shop or its partners, you must immediately contact EasyTravel Shop using the contact information indicated below.

1.10. If you wish to exercise any of the rights provided for in this Privacy Policy, or have any questions about this document and the practices described in it, you must contact EasyTravel Shop via email contato@easytravelshop.com.br .

1.11. AFTER READING THIS POLICY CAREFULLY, YOU FREELY, INFORMED, UNEQUIVOCALLY AND EXPRESSLY CONSENT TO THIS POLICY AND ACCEPT ALL ITS PROVISIONS.

 

  1. THE DATA WE USE

 

2.1. Easy Travel Shop may collect information actively entered by the Holder at the time of contact or registration, and also information collected automatically when using the Services and the network, such as, for example, identification of the commercial establishment used, IP with date and time connection, cookies and others.

There are, therefore, the processing of two types of personal data: (a) those provided by the Holder himself; and (b) those collected automatically.

  • (a) Personal data provided by the Holder: Easy Travel Shop collects all personal data entered or actively forwarded by the Holder when contacting or accessing the Easy Travel Shop portals, such as full name, email, gender, date of birth, city and state, when filling out forms on the Services by the Holder, with the addition of other personal data actively provided by the Holder when contacting Easy Travel Shop. Regardless of what data the Holder actively provides to Easy Travel Shop, we will only use those that are effectively relevant and necessary to achieve the purposes declared on a case-by-case basis, as per the item below.
  • (b) Data collected automatically: Easy Travel Shop also collects a series of information automatically, such as: characteristics of the access device, browser, IP (with date and time), origin of the IP, information about clicks, pages accessed, search terms entered on our portals, among others. For such collection, Easy Travel Shop will use some standard technologies, such as cookies, pixel tags, beacons and local shared objects, which are used with the purpose of improving the Owner's browsing experience on the Services, in accordance with their habits and preferences.

 

2.2. It is possible to disable, through your internet browser settings, the automatic collection of information through some technologies, such as cookies and caches, as well as on our own website. However, the Owner must be aware that, if these technologies are disabled, some features offered by the website, which depend on the processing of said data, may not function correctly.

2.3. The Holder will be able to access, update and supplement their data, as well as request the deletion of their data collected by Easy Travel Shop, through the functions available on the Easy Travel Shop website, more specifically in the registration change, if the registration was made through website, or by the Data Protection Officer via the email address: contato@easytravelshop.com.br . We will strive to respond to you in the shortest possible time, respecting the retention periods established by law.

 

2.4. Easy Travel Shop does not process, for the general purposes set out herein, data considered sensitive by Law No. 13,709/2018, understood as those related to racial or ethnic origin, religious conviction, political opinion, membership of a trade union or organization of a religious nature, philosophical or political data, data relating to health or sexual life, genetic or biometric data, provided that, in the remote and specific cases in which it is done, the treatment is based on specific terms previously made available to the Holders, upon their specific consent or based on express legal authorization.

 

  1. HOW WE USE DATA

 

3.1. The personal data processed by Easy Travel Shop has the predominant purpose of establishing a contractual relationship or the management, administration, provision, expansion and improvement of Services to the Holder, adapting them to their preferences and tastes, as well as creating new services and products to be offered to Holders.

3.2. Easy Travel Shop may centralize the personal data collected, which may be used in other Services related to all Easy Travel Shop brands, respecting the purposes set out herein and the Holder's consent, whenever required by law.

3.3. Easy Travel Shop, in some cases, may also process personal data when necessary to comply with legal or regulatory obligations.

 

3.4. Furthermore, Easy Travel Shop may also process personal data based on its legitimate interest, always within the limit of what is expected by the Holder, mainly taking into account the existing relationship with Easy Travel Shop (for example: hotel recommendations/ day use and/or related services at the destinations for which a ticket was purchased), and never to the detriment of your interests, rights and fundamental freedoms.

3.5. Additionally, the information collected may, with the Holder's consent, be used for advertising purposes, such as sending information about brands, products, promotions and discounts from Easy Travel Shop, as well as publicizing events or carrying out research. related to its activities.

 

3.6. If you no longer wish to receive advertising information from Easy Travel Shop, at any time the Holder can contact Easy Travel Shop to change their registration, within the Easy Travel Shop channels, also by sending an email to: contato@ easytravelshop.com.br .

 

  1. COOKIES

 

4.1. When you visit our website, information may be stored on your computer in the form of a cookie (a way of storing Users' preferences for a particular website).

 

4.2. This Section describes the cookies we use and explains why we use cookies and how we treat the information collected. It also explains how cookies allow our website platform, (mobile) website and application to function properly and why you may not be able to use the full functionality of the website if you disable the use of cookies. By visiting our website, website (mobile) and application platform without changing your settings, you agree to receive all cookies and other data collection tools. However, if you do not accept the use of these cookies, you can change your cookie settings at any time. All companies or networks we work with have their own privacy policies and offer a mechanism for users to block location and behavioral targeting available in advertising itself or through opt-out mechanisms listed in the “How to control and delete cookies” section. .

4.3. What are Cookies?

4.4. Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a particular web page. Cookies are then sent to the originating web page on each subsequent visit, or to another page website that recognizes this cookie. Cookies are widely used to make our website work, and to work more effectively, as well as to provide information to website owners.

 

4.5. Cookies have many different functions, such as allowing you to navigate between pages efficiently, remembering your preferences and generally improving the user experience. Cookies can tell us, for example, whether you have visited our website before or whether you are a new visitor. They can also help to ensure that the advertising you see online is more relevant to you and your interests.

 

4.6. There are two broad categories of cookies:

 

a) first-party cookies sent directly by us to your computer or mobile device;

 

b) third-party cookies, which are sent by a third party on our behalf;

 

4.7. We may use third-party cookies for functionality, performance/analytics, advertising/tracking, and social media purposes.

 

4.8. Cookies may remain on your computer or mobile device for different periods of time. Some cookies are session cookies, which means they are only kept temporarily during a browsing session and expire when you close your browser. Other cookies are persistent cookies, which means they are saved on your computer or mobile device for a fixed period of time and are not deleted when you close your browser. These may be used by our website to recognize your computer or mobile device when you open your browser and browse the Internet again.

 

  1. Why do we use Cookies?

 

5.1. We use cookies for a variety of reasons, including to:

a) allow, facilitate and optimize the operation of and your access to our website;
b) record traffic flow and travel patterns in connection with our website;

c) check the total number of visitors to our website, (mobile) website and application platform on an ongoing basis and the types of Internet browsers (e.g. Firefox, Chrome or Internet Explorer) and operating systems (e.g. Windows or Mac OS ) used by our visitors;

d) monitor the performance of our website platform, (mobile) website and application and continuously improve them;

e) personalize and improve your online experience.

 

  1. What types of Cookies do we use?

 

6.1. The types of cookies used by us and our partners in connection with our website platform, website (mobile) and application can be classified into five categories, namely “cookies necessary for the essential purposes of Our purposes”, “functionality cookies”, “ analysis and performance cookies”, “advertising and tracking cookies” and “social media cookies”. We define some other information about each category, and the purposes of the cookies that we and third parties establish in the following table.

 

  1. Cookies necessary for the essential purposes of our purposes:

 

7.1. These cookies are necessary to provide you with our website platform, website (mobile) and application and any services available through them and to use some of their features, such as access to secure areas. Without these cookies, the services you requested, such as transactional pages and secure account access, would not be possible.

 

  1. Functionality cookies:

 

8.1. Functionality cookies record information about choices you have made and allow us to personalize our website platform, (mobile) website and app for you. These cookies mean that when you continue to use or return to the website, (mobile) website and app platform, we can provide you with our services as you requested them to be provided. For example, these cookies allow us to:

a) Record your location preference if you have set your location on your home page, if applicable, to receive a local weather forecast;

b) Remember settings you applied, such as design, text size, preferences and colors;
c) Shows you when it is connected; and

d) Save accessibility options.

 

  1. Analysis and Performance Cookies:

 

9.1. We use analytics/performance cookies to analyze how our website platform, website (mobile) and application is accessed, used or functioning to provide you with the best user experience and to maintain, operate and continually improve the website platform , website (mobile) and app . For example, these cookies allow us to:

a) Better understand visitors to our website platform, website (mobile) and application so that we can improve the way we present our content;

b) Test different design ideas for specific pages, such as our home page;

c) Collect information about visitors to our website platform, website (mobile) and application, such as where they are located and which browsers they are using;

d) Determine the number of unique users of our website;

e) Improve our website platform, website (mobile) and application by evaluating any errors that occur;

f) Carry out research and diagnoses to improve product offerings.

 

9.2. We use Google Analytics and many other website analytics tools that help us understand how users engage with our website. Like many services, these web analytics services use first-party cookies to track interactions of the user as in our case, where they are used to collect information about how you use our website. This information is used to prepare reports and create services to help us improve our website and the services associated with it. The reports present website trends without identifying individual visitors. Some services will allow you to opt-out of tracking with their services directly. For example, although you cannot opt ​​out of the use of cookies on our site, you can opt out of Google Analytics without affecting how you visit our site - for more information about opting out of tracking by Google Analytics across all websites you use, visit this page Google.

 

  1. Advertising and Tracking Cookies:

 

10.1. We may allow third-party companies, including advertising companies (such as Google), to place cookies on our website. These cookies allow such companies to track your activity across various websites where they serve advertisements and record your activities, to so that they can present advertisements that they consider relevant to you when you browse the Internet. These Cookies store information about the content you browse along with an identifier associated with your device or IP address.
These Cookies also allow us and third parties to know whether you have seen an advertisement or type of advertisement and how long it has been since you last saw it. This information is used for frequency capping purposes, to help personalize the ads you see, and to measure the effectiveness of the ads.

 

  1. Third Party Cookies:

 

11.1 On some pages of our website, (mobile) website and app platform, third parties who provide programs through our website may set their own cookies to analyze the success of their programs or personalize programs for you. Due to the way cookies work, we cannot access these cookies nor can third parties access the data in the cookies used by us. Some pages on our website may also contain embedded content and these third-party websites may set their own cookies.

 

  1. How to control or delete Cookies

 

12.1. You have the right to accept or stop the storage of cookies on your device at any time by changing the settings on your web browser to reflect your cookie preferences.

 

12.2. Please note that you may not be able to use all interactive features of the website and/or online courses and content when cookies are disabled.

 

12.3. Many browsers have instructions on how to change your cookie settings. These settings can usually be found in the “options” or “preferences” menu of your browser.

12.4. You should be aware that there are many more companies listed on these sites than those that present cookies through our website, website (mobile) and app platforms.

 

  1. Cookies that have been set in the past

 

13.1. If you have disabled one or more Cookies, we may still use the information collected from those Cookies before your opt-out preference was set, however, we will no longer use the disabled Cookies to collect any other information.

 

  1. WHO WE SHARE THE DATA WITH

 

14.1. Easy Travel Shop works in partnership with some companies in Brazil and abroad. In this way, you may share the information collected through the pages or by contacting the Owners, in the following cases:

  • With other Companies from the Easy Travel Shop Group, incorporated or operating in any country, which undertake to use the information for the same purposes indicated in this Policy;
  • With partner companies and suppliers, in the development of Services aimed at the Holder;
  • With authorities, government entities or other third parties, to protect the interests of Easy Travel Shop in any type of conflict, including legal actions and administrative proceedings;
  • In the case of transactions and corporate changes involving Easy Travel Shop, in which case the transfer of information will be necessary for the continuity of services; or,
  • By court order or at the request of administrative authorities that have legal competence to request it.

 

14.2. Additionally, it is possible that some of the transfers indicated above take place outside Brazil, notably to the countries in which Easy Travel Shop operates, in which case Easy Travel Shop undertakes to do so only to countries that provide a degree of data protection. personnel in accordance with applicable law; or through the use of guarantees and safeguards such as specific clauses, standard clauses, global corporate standards, among others; as well as upon the specific consent of the Holder or compliance with other hypotheses authorized by law.

 

  1. HOW WE KEEP DATA SECURE

 

15.1. Easy Travel Shop uses reasonable market and legally required means to preserve the privacy of the personal data it collects. In this way, it adopts several precautions, in compliance with the guidelines on security standards established in Decree nº 8,771/2016 (Regulates Law nº 12,965, of April 23, 2014, to deal with the admitted hypotheses of discrimination of data packages on the internet and of traffic degradation, indicate procedures for storing and protecting data by connection and application providers, point out transparency measures in the request of registration data by the public administration and establish parameters for inspection and investigation of infractions), as well as complying with standardized precepts by Law 13,709/18 (General Personal Data Protection Law), such as:

  • Easy Travel Shop uses standard and market methods to encrypt and anonymize the data collected;
  • Easy Travel Shop has protection against unauthorized access to its systems;
  • Easy Travel Shop only authorizes access by previously established people to the location where the collected information is stored;
  • Those who come into contact with personal data must undertake to maintain absolute confidentiality. Breach of confidentiality will result in civil liability and the person responsible will be held responsible in accordance with Brazilian legislation; and
  • Maintenance of the inventory indicating time, duration, identity of the employee, or person responsible for access and the object file, based on connection and access records to applications, as determined in article 13 of Decree No. 8,771/2016.

 

15.2. In addition to technical efforts, Easy Travel Shop also adopts institutional measures aimed at protecting personal data, so that it maintains a privacy governance program applied to its activities and governance structure, constantly updated.

Although Decree No. 8,771/2016 adopts the best efforts to preserve the privacy and protect Data Holders' data, no transmission of information is completely secure, so Decree No. 8,771/2016 cannot fully guarantee that all information it receives or sends are not subject to unauthorized access perpetrated through methods designed to improperly obtain information. For this reason, we encourage Holders to take appropriate measures to protect themselves, such as, for example, keeping all Holder names and passwords confidential, understanding that such information is personal, non-transferable, and the sole responsibility of the Holders.

 

  1. RETENTION OF COLLECTED INFORMATION

 

16.1. In order to protect the privacy of the Holders, personal data processed by Decree No. 8,771/2016 will be automatically eliminated when they are no longer useful for the purposes for which they were collected, or when the Holder requests their deletion, unless their maintenance is expressly authorized by law or applicable regulation or, even, within the statute of limitations defined by law for cases involving the filing of any legal actions.

However, the information may be kept to comply with legal or regulatory obligations, transfer to a third party – as long as data processing requirements are respected – and exclusive use of Decree No. 8,771/2016, including for the exercise of your rights in legal proceedings or administrative.

 

  1. YOUR RIGHTS

 

17.1. In compliance with applicable regulations, with regard to the processing of personal data, Decree No. 8,771/2016 respects and guarantees the Holder the possibility of submitting requests based on the following rights:

  • i) confirmation of the existence of treatment;
  • ii) access to data;
  • iii) correction of incomplete, inaccurate or outdated data;
  • iv) the anonymization, blocking or deletion of unnecessary, excessive or non-compliant data;
  • v) the portability of your data to another service or product provider, upon express request by the Holder;
  • vi) the deletion of data processed with the Holder’s consent;
  • vii) obtaining information about the public or private entities with which Easy Travel Shop shared its data;
  • viii) information about the possibility of not providing your consent, as well as being informed about the consequences, in case of refusal;
  • ix) revocation of consent.

 

17.2. Part of these rights may be exercised directly by the Holder, through the management of information about their account, while another part will depend on sending a request to our Data Protection Officer via the email address: contato@easytravelshop.com. br for subsequent evaluation and adoption of other measures by Decree No. 8,771/2016.

 

17.3. The Holder is aware that the deletion of essential information for managing their account with Easy Travel Shop will result in the termination of their registration, with consequent cancellation of the services then provided.

17.4. Easy Travel Shop will make every effort to fulfill such requests in the shortest possible time, however, justifiable factors, such as the complexity of the requested action, may delay or prevent rapid fulfillment.

17.5. Finally, the Holder must be aware that their request may be legally rejected, whether for formal reasons (such as their inability to prove their identity) or legal reasons (such as the request for deletion of data whose maintenance is a free exercise of rights by the Easy Travel Shop).

17.6. YOU ACKNOWLEDGE THAT THE PECULIARITIES ABOUT EasyTravel Shop'S COLLECTION, USE AND SHARING OF DATA HAVE BEEN SUFFICIENTLY DESCRIBED IN THIS POLICY AND THAT EasyTravel Shop HAS DUELY FULFILLED THE DUTY OF INFORMATION.

 

Cookies Policy

By browsing this website, you accept the cookies we use to improve your experience. For more information, access the privacy policy

I UNDERSTOOD